Enrolment Forms: All Students must have a completed and signed enrolment form or submitted an enrolment form online to participate in swimming lessons at the Paragon Swim Centre. If any changes occur then a new form will need to be completed. Please Note: One Form Per Student
Registrations: Registrations can be made at any time of the term. When registering a student into a class a $25.00 Registration Fee is due. The student is then secured into the same day, time and level each week for the term and for every consecutive term thereafter, even when the student progresses to a new level or the student wishes to changes days and/or times. The Registration Fee stays with the student until they leave lessons. The Registration Fee is Fully Refundable**. The Registration Fee is separate from Swimming Lesson Term Fees and will not be deducted from them. There are no family discounts on registration fees. Registration fees will be VOID and lessons CANCELLED if the student has not attended for two consecutive weeks without communication to the centre. Upon returning to the centre a new registration fee will be charged. **Registration Fee Refund To obtain a refund a written request must be given to the centre prior to the end of the current term, stating that the student will not be returning in the following term, the fee will need to be paid if the student returns to lessons. Registration Fee Hold-Over To Hold Over a registration fee to a future term a written request must be given to the centre prior to the end of the current term. Registration fees will be held but not the place in the class. The student will need to re-book into lessons when they decide to return. Payments All Lessons Must Be Paid For! Swimming lessons run during Public School Terms in blocks, usually ten weeks. Lessons are not booked on a casual basis.
If paying by instalments then all lessons must be paid for in the current term, whether or not the Student attends all lessons. If a student joins the lessons during the term the fees will be adjusted accordingly.
UpFront Payments To claim the discounted price the lessons must be paid in full by the second week of lessons. Failure to pay in full by the second week will resort in the lessons being charged at the standard (higher) rate.
Instalment Payments Payments must be paid weekly, if a student is absent from a lesson that lesson is then required to be paid for the next time the student attends lessons.
Online Payments Payments can be made into the Paragon Swim Centre Pty Ltd bank account BSB: 105:135 Acct No: 6048 9040.
For Reference: Please use either Student ID Number (check with reception staff) or Student’s Last Name and First Initial. Please email remittance to email@example.com
Family Discounts Family Discounts applies for three or more students from the same family i.e. Siblings or Step-Siblings or Parent & Children. The discount price is put over the whole family.
If one member discontinues lessons this reduces the number in the family, therefore changing the family discount. The discounted price is on the family member that has discontinued lessons.
Missed Lessons If students are absent from a lesson the centre must be notified prior to the commencement of that lesson.
Upon Notification a reference number will be allocated to the student(s), this will allow the student(s) to organise a make-up lesson. Please Note: Reference Numbers have an expiry date. There are no credits or refunds for any classes missed.
Arranging Make Up Lessons Make Up Lessons must be taken in the current term, transferring make ups to the following term will only be arranged if the student is fully paid for in the following term. If the student is unable to attend a make-up lesson during the current term then the lesson can be transferred into either a Family Pass (these entitle 2 Adults and 3 Children to use the pool during public swimming sessions) or a Hydrocise Double Pass.
Please Note: Once changed into a Family Pass or Hydrocise Double Pass it can not be converted into anything else. Refunds or Credits will not be given for missed lessons, Family Passes or Hydrocise Double Passes.
Assessment Procedures Formal Assessments are generally held twice per term, usually week 5 and week 8. After week 5 assessments students who have passed will where possible immediately go up into the next level. While in week 8 students will begin the new level in the following term.
Safety Issues In the interests of safety parents and children are not permitted to enter the water before the start of their lesson and must exit the water at the end of their lesson. All students must remain with their Parents / Guardians until their lesson begins and not be permitted to sit on the pool edge or pool steps.
All internal doors are to be kept clear of all personal items at all times. Access behind the pool cover and the terracotta is not permitted to the public, this is a staff only area. Parents & Carers Please Note: Make sure you stay around the pool area while your child is in lessons, and do not leave them unattended. If you need to leave the centre notify reception staff and child's instructor. If you have not returned by the end of the lesson and the child is left unattended for more than 20 minutes the police will be notified that the child has been abandoned.
Change Rooms Children ages 7 years or older are not permitted into the change rooms of the opposite gender. For example, a 7 year old boy will not be able to use the Female change rooms. Parents may use the disabled toilet to change children if required. Adults may not enter change rooms that are set aside for the use of the opposite sex.
Video / Photographs Photographic devises include: Cameras, video cameras, mobile phones with cameras, and any other device with the ability of capturing a still or moving image.
Permission is given for parents/guardians/family and family friends to video or photograph their students in lessons.
When using photographic devices, the activities caught in the image should be localised to your family members. If by accident the image of another student is captured PERMISSION IS NOT GIVEN to post image to social media networks and should be deleted immediately.
Permission is NOT given and the centre does not approve of tagging Staff Members of the Paragon Swim Centre via videos or photos on social media networks.
Management reserves the right to view any images taken. Refusal may result in the Police being called to view these images.
Use of photographic devices in the change rooms is extremely forbidden.
Technology in the Class Environment To provide the best possible teaching and learning environment, instructors may use technology within the swimming lesson. The use of iPad's and teaching applications allows students to see immediately where their strengths and weaknesses lie within their swimming technique.
By submitting the Enrolment Form this indicates that you agree to your child being videoed for teaching purposes only. These images will only be for evaluation and swimming educational purposes only and will not appear on any social media networks. Pandemic Clause In the event of a Global/Local Pandemic where State or Federal Government forces the closure of the swim centre (for example Covid-19) the swim centre will transfer any remaining lessons over to a following term as credits. These will not be refunded they will be deducted from a following terms fees. Any make up lessons from the current term will be honoured when the centre is allowed to reopen. Management will attempt to notify all families via text message, Facebook post, App notification and information will be posted on the website.