Enrolment Forms: All Students must have a completed and signed enrolment form or submitted an enrolment form online to participate in swimming lessons at the Paragon Swim Centre. If any changes occur then a new form will need to be completed. Please Note: One Form Per Student
Bookings: Bookings can be made at any time of the term. When booking into a class, the Student is secured into the same day and time each week for the term.
Bookings into the following term will only be secured/confirmed once a minimum deposit of $25.00 is paid and the current term is completely paid for. If wanting to book into an upcoming term, bookings can be made after week 8.
If the student has not attended the lesson for 2 weeks without prior notification and payment has not been made the position in the lesson will be cancelled.
Payments All Lessons Must Be Paid For! The Student is booked into a position for the whole term (ie Public School Term) not week by week.
If paying by instalments then all lessons must be paid for in the current term, whether or not the Student attends all lessons. If a student joins the lessons during the term the fees will be adjusted accordingly.
UpFront Payments To claim the discounted price the lessons must be paid in full by the second week of lessons. Failure to pay in full by the second week will resort in the lessons being charged at the standard (higher) rate.
Instalment Payments Payments must be paid weekly, if a student is absent from a lesson that lesson is then required to be paid for the next time the student attends lessons.
Deposits A pre-paid deposit is required to secure a position in lessons for a new term. The deposit amount will be deducted from the cost of the following term. Deposits will not be taken until all lessons are paid for in the current term. Deposits are non-refundable after the first lesson of the new term.
Online Payments Payments can be made into the Paragon Swim Centre Pty Ltd bank account BSB: 105:135 Acct No: 6048 9040.
For Reference: Please use either Student ID Number (check with reception staff) or Student’s Last Name and First Initial. Please email remittance to firstname.lastname@example.org
Family Discounts Family Discounts applies for three or more students from the same family i.e. Siblings or Step-Siblings or Parent & Children. The discount price is put over the whole family.
If one member discontinues lessons this reduces the number in the family, therefore changing the family discount. The discounted price is on the family member that has discontinued lessons.
Missed Lessons If students are absent from a lesson the centre must be notified prior to the commencement of that lesson.
Upon Notification a reference number will be allocated to the student(s), this will allow the student(s) to organise a make-up lesson. Please Note: Reference Numbers have an expiry date. There are no credits or refunds for any classes missed.
Make Up Lesson Allowance An Allowance of 2 absences per term will be made up providing a reference number is given. Further absences will incur a booking fee. Exceptional circumstances will be looked at individually by management for waiver of this condition.
Arranging Make Up Lessons Make Up Lessons must be taken in the current term, transferring make ups to the following term will only be arranged if the student is booked and paid for in the following term. If the student is unable to attend a make-up lesson during the current term then the lesson can be transferred into either a Family Pass (these entitle 2 Adults and 3 Children to use the pool during public swimming sessions) or a Hydrocise Double Pass.
N.B. Once changed into a Family Pass or Hydrocise Double Pass it can not be converted into anything else. Refunds or Credits will not be given for missed lessons, Family Passes or Hydrocise Double Passes.
Assessment Procedures Formal Assessments are held twice per term, usually week 5 and week 8. After week 5 assessments students who have passed will where possible immediately go up into the next level. While in week 8 students will begin the new level in the following term.
Safety Issues In the interests of safety parents and children are not permitted to enter the water before the start of their lesson and must exit the water at the end of their lesson. All students must remain with their Parents / Guardians until their lesson begins and not be permitted to sit on the pool edge or pool steps.
All internal doors are to be kept clear of all personal items at all times. Access behind the pool cover and the terracotta is not permitted to the public, this is a staff only area.
Change Rooms Children ages 7 years or older are not permitted into the change rooms of the opposite gender. For example, a 7 year old boy will not be able to use the Female change rooms. Parents may use the disabled toilet to change children if required.
Video / Photographs Photographic devises include: Cameras, video cameras, mobile phones with cameras, and any other device with the ability of capturing a still or moving image.
Permission is given for parents/guardians/family and family friends to video or photograph their students in lessons.
When using photographic devices, the activities caught in the image should be localised to your family members.
Permission is NOT given and the centre does not approve of tagging Staff Members of the Paragon Swim Centre via videos or photos on social media networks.
Management reserves the right to view any images taken. Refusal may result in the Police being called to view these images.
Use of photographic devices in the change rooms is extremely forbidden.
Technology in the Class Environment To provide the best possible teaching and learning environment, instructors may use technology within the swimming lesson. The use of iPad's and teaching applications allows students to see immediately where their strengths and weaknesses lie within their swimming technique.
By submitting the Enrolment Form this indicates that you agree to your child being videoed for teaching purposes only. These images will only be for evaluation and swimming educational purposes only and will not appear on any social media networks.